Policies
(Updated 7/1/25)
We are committed to providing our guests with a pleasant and memorable experience. Located in a tranquil valley within the rural Ozarks of Northwest Arkansas, our elegant Victorian home offers an upscale alternative to standard hotel accommodations.
To ensure an enjoyable stay for all our guests, we have established the following policies.
Check-In is any time after 3:00 pm. Early check-in may be available (there may be an additional charge, please inquire).
Check-out is 11:00 am. Late check-out may be available (there may be an additional charge, please inquire).
Quiet time is 9 pm to 9 am. Please be considerate of other guests.
Booking through our web site? You’ll be charged the day prior to your arrival. If you book through a third-party reservation system, such as Expedia or Airbnb – please visit their web site for details on billing.
Rates are subject to state and local taxes and are based on occupancy of one or two guests per room. Our common areas, grounds, and guest rooms are intended for relaxation and use by registered guests. Use of rooms for other purposes must be approved in advance by the Innkeeper.
Payment methods accepted are cash, debit or credit cards, personal checks (subject to a $30 return check fee, plus associated bank fees), Traveler’s Checks, gift certificates or any combination. All room reservations must be guaranteed with a valid credit or debit card.
Information required includes names of all guests, credit (or debit) card number, billing address, email address and phone number.
Flames (candles, incense, etc.), fireworks, sparklers and glitter are prohibited on the property. Smoking, vaping and e-cigarettes are permitted outside of the inn only. Please be respectful and smoke away from doors and open windows. Dispose of all trash appropriately in outdoor trash bins. A minimum cleaning fee of $250 per day will be charged for any violations of our non-smoking policy.
Damaged, stolen, or broken items will be the full financial responsibility of the guest. The primary guest is responsible for everyone in the guests’ party. Any special clean-up, damages or replacement of items caused by actions of the guest(s) will be charged to the credit card provided at the time of making the reservation. Charges may be applied after the departure of the guest(s) as deemed necessary by the Innkeeper.
Cameras on our property are for the safety and protection of our guests, staff and the facility. They are only located in public areas. Please be aware that because of the beauty of our facility and grounds photos may be taken in the public areas where there is no expectation of privacy.
Waiver of Liability. Owners will not be held liable for accidents, injury to guests or loss of any kind in excess of the cost of the guests’ stay. Jurisdiction and venue are restricted to Benton County, Arkansas. Guests agree to pay legal costs and attorney’s fees for any lawsuit as a result of the guests’ actions. The primary guest is responsible for any guest(s) that they bring on the property.
Service may be refused. Apple Crest Inn is privately owned and operated. Disorderly conduct by guests or any member of the guests’ party, including disrespect to owners, employees or other guests, intentional damage, or non-compliance with our inn’s policies, regulations and guidelines will not be tolerated. Any guest or members of the guest’s party may be asked to leave at any time. Apple Crest Inn reserves the right to remove the individual and/or their vehicles from our premises without refund.
Nature surrounds us. We are very close to a creek and sit in the middle of a park. There are woods and fields nearby. You may see or encounter wildlife while in our home or neighborhood. This includes raccoons, squirrels, owls, hawks, eagles, bees, wasps, deer, skunks, opossums, ground hogs, mice, crickets, grasshoppers, spiders, ants, and more. These creatures reside in nature, and we have no control over them. For the most part they are seen as a benefit. No extra charge (or refunds) for sightings or interactions. As much as possible, we avoid pesticides, herbicides, and poisons.
Severability: In the event any provision of this agreement is determined to be void or unenforceable, such determination shall not affect the remainder of this agreement, which shall continue to be in force.
ADA and Wheelchair Accessibility – Apple Crest Inn is not 100% ADA compliant. There are steps to get into the home and access to the upper floors is by stairs. We do not have an elevator. Please call with questions.
Feedback is appreciated! If anything comes up during your stay, please let us know right away so we can resolve the issue for you in a timely fashion. Positive reviews on Yelp, Travelocity, Google or the booking site you use (like AirBnB or Booking.com) are always welcome.
We know you have a choice. And we hope you chose to stay with us!
If you have any questions or need additional information, contact us.

























